Support
Somali Guur Support
Last updated: today.
Somali Guur is a serious, family-conscious Somali marriage app operated by Sham Group LLC. Our team is here to help with anything you need while using the app.
You can contact our official support team any time at support@somaliguur.com. We typically respond within 1–3 business days.
How we can help
- Account and login help — sign-in problems, email confirmation, and password resets.
- Profile and introductions help — editing your profile, profile discovery, and managing introductions.
- Safety, reporting, and blocking — reporting or blocking a member and other safety concerns.
- Subscription and billing support — Guur Elite subscriptions, renewals, and receipts.
- Privacy and data requests — accessing or deleting your data and other privacy questions.
- Technical support — bugs, crashes, and other technical issues.
Urgent safety concerns
If you have an urgent safety concern, please report it through the in-app reporting and blocking tools where available, and also email us at support@somaliguur.com so our team can act quickly.
Contact
Official support email: support@somaliguur.com
App: Somali Guur · Developer: Sham Group LLC · Typical response time: 1–3 business days